AVAILABLE POSITION

Remote Guarding Installation & Service Technician

Security Technicians install and service our cutting-edge Remote Guarding video surveillance systems.

Calgary, AB
Full-time Permenant

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Position Details

Radius Security is looking for an Installation & Service Technician to join our growing team in Calgary. You'll be part of a tight-knit, supportive team of experts, working alongside two other technicians (one in Calgary and one in Edmonton), and reporting directly to our Branch Manager.

In this role, you'll play a key part in installing and servicing our cutting-edge Remote Guarding video surveillance systems, designed to protect high-value construction sites and large outdoor facilities across Alberta. If you're experienced in security installations, passionate about safety, skilled in networking, and driven to deliver legendary service, this could be your opportunity to join a company that invests in your growth and empowers you to make a real difference.

  • Location: Calgary, AB
  • Job Type: Permanent Full-time
  • Schedule: Typically, 8 – 4:30, but hours may vary depending on installation and servicing schedule. Occasional travel throughout Alberta may be required.
  • Compensation: Starting at $24.00/hour, depending on experience.

Incentives

  • Job stability! Our company was deemed an essential service, and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future, especially here in our Calgary office!
  • Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus.
  • Company vehicle, tools, and gas card are all provided.
  • Charitable donation matching.
  • Bonus Stat Holiday – Boxing Day.
  • Learning and development opportunities to grow within the business (including paid training both internal and external).
  • Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
  • Ability to make an impact – we welcome your ideas and love when our team members get to see their initiatives come to fruition.
  • You have a voice. We empower our people to bring forward their suggestions.
  • We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities.

Job Description

Installation

  • Preparing, programming, and installing systems for customer sites, including programming automation software, setting up various IP devices, and designing maps to provide situational awareness to our monitoring station operators.
  • Involved in aiming cameras and IR illuminators to achieve optimal coverage and protection while minimizing false alarms for customer sites.
  • Program video analytics software and review events that are false positive and false negative to adjust regions of interest and sensitivity to improve the accuracy of analytic events sent to the monitoring station.
  • Performing field work onsite to ensure the proper installation of our Remote Guarding cameras. This includes working with small handheld tools, at height, in outdoor weather conditions.

Servicing and Maintenance

  • Troubleshooting and repairing video surveillance systems on customer sites as required.
  • Perform periodic maintenance at existing sites such as cleaning lens, adjusting cameras and replacing failing parts.

*Please note: this is not an exhaustive list and other responsibilities may be required.

Requirements

  • Experience & Technical Skills: 2+ years of experience assembling and installing IP devices. Experience in the telecom industry or working with CCTV systems is a plus.
  • Hands-On Ability: Proficient in using small hand and power tools safely and effectively.
  • Tech-Savvy: Proficient computer skills with a natural technical aptitude.
  • Communication Skills: Excellent oral and written communication skills to collaborate with both internal teams and clients.
  • Work Environment Flexibility: Comfortable working at heights, outdoors, and in various weather conditions.
  • Team Player: Thrives in a collaborative environment while also capable of working independently.
  • Detail-Oriented: A sharp eye for detail and a passion for delivering high-quality work.
  • Driven & Reliable: A strong work ethic with a commitment to safety, performance, and customer satisfaction.

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Our Culture

Protecting people
is in our DNA.

Our shared values are the building blocks of our organization and our unique culture. They are deeply embedded in the management processes, behaviors, and beliefs that make us who we are.

CUSTOMER REVIEWS

It’s safe to say
THAT our clients love us!

Great company, great employees, great service! This is exactly what we wanted. They don’t just sell you a system and walk away. The communication is always there. Very kind, courteous and professional group. I can’t say enough about Radius. Stop shopping around and call Radius, I promise you will be pleased with the results!

Timbo Duncan

This company made it easy for us to focus on what we do each day, which is construction. They monitored the site for "bad guys" - which kept them out in more than one instance! As an unexpected bonus, their footage also helped us review current and past site conditions, this saved us $1,000s in rework or new material ordering.

Brad Barton

Radius has a very superior design/installation process. Their product is excellent but the most impressive aspect is their responsiveness after the install during the monitoring phase. They have made several apprehensions and zero false reports on my site.

Travis

The best construction site security system that I have used. Their camera system is cutting edge, providing us with a complete view of the ground plane of our site from our mobile devices 24/7. In the two incidents that we have had, Radius has alerted our team immediately to breaches of our site and had the police on the scene within minutes.

Kalen Keach

The people at Radius have been extremely easy to work with. When we moved into our new dealership they were really helpful with the transition. I've had a few people recommend Radius to us in the past, so we decided to give them a shot and we are really happy we did.

Shayne Sharma

Working with Radius Security was extremely easy and seamless. Their model of an isolated camera environment fit cleanly within our network infrastructure where all we needed to provide was a single ethernet handoff for their equipment. Accessing the camera system internally and remotely was also effortless to the end users and devices.

David Salaver

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