AVAILABLE POSITION

Remote Guarding Installation and Service Technician

Security Technicians service and install Remote Guarding video surveillance systems for construction sites and outdoor facilities.

Dallas, TX
Full-time Permenant

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Position Details

Our Security Technicians are responsible for installing and maintaining a portfolio of Remote Guarding Sites. Radius Security provides video surveillance solutions to construction (temporary site) and permanent sites (e.g. Car Dealerships and Outdoor Asset facilities). The Technician works closely with team members locally including Sales, Installation and Service Coordinators, customers, third party providers and subcontractors as well as the Radius Security Canada group, and other support teams such as Central Monitoring Station, HR, Finance, IT, and Marketing in Canada to ensure the timely delivery of new installations and maintenance of existing systems in the portfolio

Compensation: The hourly wage starts at $24.00/hour.

Schedule: Typically, 8 – 4:30, but hours may vary depending on installation and servicing schedule. Overtime is also needed at times to support customer needs.

Incentives

  • Job stability! Our company is continuing to grow year over year, and we have exciting expansion plans for the future!
  • Extended health and dental benefits.
  • Monthly profit-sharing bonus program.
  • Fun-loving team environment with various company events (virtual gaming, spirit weeks, community involvement/volunteer activities, etc.)
  • Learning and development opportunities to grow within the business.
  • You have a voice. We empower you to bring forward suggestions for improvement.
  • We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities.

Job Description

CORE AREAS OF RESPONSIBILITY
  • Installation and Maintenance: Install and maintain Remote Guarding Security video surveillance systems, ensuring they meet customer expectations.
  • Safety and Equipment: Prioritize & operate safely on sites, including using bucket trucks, elevated work platforms, and personal fall restraint equipment.
  • System Preparation and Deployment: Prepare and deploy systems, program automation software, set up IP devices, and design maps for situational awareness.
  • Troubleshooting and Repair: Troubleshoot and repair video surveillance systems, optimize camera aiming and IR illumination, and program wireless devices and routers.
  • Video Analytics: Program and adjust video analytics software to improve event accuracy and reduce false alarms.
  • Maintenance: Perform periodic maintenance, such as cleaning lenses, adjusting cameras, and replacing parts.
  • Efficiency and Timeliness: Complete installs efficiently, minimize rework, and resolve trouble tickets promptly to maintain system uptime. Complete paperwork and reports timely and accurately.
  • Collaboration: Work with both internal stakeholders (Project Managers, Coordinators, Sales, Command Center, Assembly & Programmers) and external vendors to meet deployment deadlines and collaborate with the Sales team to handle issues.
  • Continuous Improvement: Contribute to Lean initiatives, provide feedback to the Operations Manager, and ensure accuracy in project records and costings.
  • Design and Finalization: Ensure installations meet design team expectations, including camera views, wiring, and assembly requirements. Passionate about getting things done right, the first time.

*Please note: this is not an exhaustive list, and other responsibilities may be added to the role as needed.

Requirements

OUR IDEAL CANDIDATE
  • 1-2 years' experience with IP device assembly/installation.
  • Advanced networking knowledge.
  • Proficient with hand/power tools.
  • Strong computer, communication, and teamwork skills.
  • Comfortable working at heights and outdoors.
  • Detail-oriented with a strong work ethic.
  • Telecom or CCTV experience (asset).

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Our Culture

Protecting people
is in our DNA.

Our shared values are the building blocks of our organization and our unique culture. They are deeply embedded in the management processes, behaviors, and beliefs that make us who we are.

CUSTOMER REVIEWS

It’s safe to say that our clients love us!

Great company, great employees, great service! This is exactly what we wanted. They don’t just sell you a system and walk away. The communication is always there. Very kind, courteous and professional group. I can’t say enough about Radius. Stop shopping around and call Radius, I promise you will be pleased with the results!

Timbo Duncan

This company made it easy for us to focus on what we do each day, which is construction. They monitored the site for "bad guys" - which kept them out in more than one instance! As an unexpected bonus, their footage also helped us review current and past site conditions, this saved us $1,000s in rework or new material ordering.

Brad Barton

Radius has a very superior design/installation process. Their product is excellent but the most impressive aspect is their responsiveness after the install during the monitoring phase. They have made several apprehensions and zero false reports on my site.

Travis

The best construction site security system that I have used. Their camera system is cutting edge, providing us with a complete view of the ground plane of our site from our mobile devices 24/7. In the two incidents that we have had, Radius has alerted our team immediately to breaches of our site and had the police on the scene within minutes.

Kalen Keach

The people at Radius have been extremely easy to work with. When we moved into our new dealership they were really helpful with the transition. I've had a few people recommend Radius to us in the past, so we decided to give them a shot and we are really happy we did.

Shayne Sharma

Working with Radius Security was extremely easy and seamless. Their model of an isolated camera environment fit cleanly within our network infrastructure where all we needed to provide was a single ethernet handoff for their equipment. Accessing the camera system internally and remotely was also effortless to the end users and devices.

David Salaver

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